Manage Your Journey to Wellness

We understand that life's circumstances can change, and we're committed to supporting you in every phase of your wellness journey. If you need to modify your membership status, you've come to the right place.

Membership Reactivation 

To reactivate your suspended membership, click the button below to submit your request. Our dedicated team will contact you within 48 hours to finalize the reactivation and discuss any updates to your membership plan.

FAQs for Reactivation 

Are there any fees for reactivation?

No, reactivation is fee-free for members who have only suspended their membership.

What happens to my previous benefits and loyalty rewards?

Your benefits and loyalty rewards will remain intact as per your original agreement.

Can I change my membership plan upon reactivation?

Absolutely, our team will discuss available options with you to ensure your new plan aligns with your current wellness goals.

Membership Suspension

Sometimes, a short break is all you need. If you wish to suspend your membership temporarily, click the button below. Our team will reach out to you within 48 hours to discuss the terms.

FAQs for Suspension

How long can I suspend my membership?

You may suspend your membership for up to 90 days once a year.

Are there any fees for suspending my membership?

Yes, there is a $10 fee per suspension period.

What happens to my benefits during the suspension period?

Your benefits will remain intact but will be inaccessible until your membership is reactivated.

Can I reactivate my membership sooner?

Certainly, you're not obligated to suspend your membership for the full 90 days and may reactivate it at any time.

Can add-on members use the benefits during the suspension period?

No, add-on members cannot use the benefits during this time.

Can I cancel my membership while it's suspended?

Yes, you can. However, please ensure you submit your termination request 30 days before the end of your suspension period.

Membership Suspension

If you're considering ending your membership, we're here to assist you. Click the button below to submit your termination request. Our dedicated team will contact you within 48 hours to confirm and complete the process.

FAQs for Termination

How long does it take to process a termination request?

The process begins within 24 hours of receiving your confirmation email and is generally completed within 48 hours.

Are there any fees associated with termination?

No, there are no fees. However, please note that you should submit your request 30 days prior to your next billing cycle to avoid incurring additional charges.

What happens to my unused benefits?

You may still redeem any available membership credits towards services at regular pricing. Please be aware that these benefits become non-transferable once your termination request is submitted.

What happens to my loyalty rewards?

Your loyalty rewards will be reset to zero upon submission of your termination request.

Can I re-enroll in the future?

Absolutely, you can re-enroll by simply paying the enrollment fee for your chosen program.