General Liability

COMPREHENSIVE LIABILITY WAIVER & PROFESSIONAL THERAPEUTIC CARE AGREEMENT

The Luxurious Spa, LLC
Spring, Texas

Liability Waiver & Therapeutic Care Standards

ACKNOWLEDGMENT OF RISKS

Treatment Risks

I acknowledge that spa treatments may involve certain risks and potential side effects:

  • Allergic reactions to products or materials
  • Skin irritation, redness, or sensitivity
  • Temporary discomfort or soreness
  • Bruising or minor injuries
  • Adverse reactions to heat or cold
  • Muscle soreness or fatigue
  • Dizziness or lightheadedness
  • Nausea or digestive discomfort

Health-Related Risks

  • Exacerbation of existing conditions
  • Blood pressure changes
  • Circulation effects
  • Hormonal responses
  • Immune system reactions
  • Pregnancy-related complications
  • Medication interactions
  • Underlying health issues

Environmental Risks

  • Slip and fall hazards
  • Equipment malfunction
  • Temperature variations
  • Chemical exposure
  • Infection transmission
  • Facility maintenance issues
  • Emergency situations
  • Natural disasters

HEALTH DISCLOSURE REQUIREMENTS

Medical History

I agree to disclose all relevant health information:

  • Current medical conditions
  • Recent surgeries or procedures
  • Medications and supplements
  • Allergies and sensitivities
  • Pregnancy status
  • Infectious diseases
  • Skin conditions or disorders
  • Mental health conditions

Ongoing Disclosure

  • Update information as changes occur
  • Report new symptoms or conditions
  • Notify of medication changes
  • Disclose recent travel
  • Report exposure to illnesses
  • Update emergency contacts
  • Inform of lifestyle changes
  • Report any concerns immediately

Health Screening

  • Complete health questionnaire honestly
  • Answer all questions truthfully
  • Provide additional information when requested
  • Consent to health assessments
  • Allow treatment modifications
  • Follow health recommendations
  • Seek medical clearance when required
  • Update information regularly

LIABILITY WAIVER

Assumption of Risk

I voluntarily assume all risks associated with spa treatments and facility use:

  • Risks inherent in spa treatments
  • Risks from my health conditions
  • Risks from facility use
  • Risks from equipment operation
  • Risks from other guests
  • Risks from environmental factors
  • Risks from product use
  • Risks from treatment modifications

Release of Liability

I release The Luxurious Spa and its staff from liability for:

  • Personal injuries or accidents
  • Property damage or loss
  • Medical expenses or costs
  • Lost wages or income
  • Pain and suffering
  • Emotional distress
  • Consequential damages
  • Punitive damages

Indemnification

  • Hold harmless and defend the spa
  • Pay all costs and expenses
  • Cover legal fees and damages
  • Accept responsibility for my actions
  • Protect against third-party claims
  • Maintain insurance coverage
  • Comply with all terms
  • Update information as required

PROFESSIONAL THERAPEUTIC CARE

Treatment Standards

All treatments are provided with professional therapeutic care:

  • Licensed and certified therapists
  • Professional training and education
  • Ongoing skill development
  • Quality assurance programs
  • Safety protocols and procedures
  • Hygiene and sanitation standards
  • Equipment maintenance
  • Continuous monitoring

Treatment Modifications

  • Adjustments based on health conditions
  • Pressure and intensity modifications
  • Product substitutions when needed
  • Duration adjustments
  • Positioning changes
  • Temperature modifications
  • Technique variations
  • Safety considerations

Communication

  • Open communication encouraged
  • Feedback welcomed and addressed
  • Questions answered promptly
  • Concerns taken seriously
  • Treatment explanations provided
  • Consent obtained for changes
  • Regular check-ins during treatment
  • Post-treatment follow-up

EMERGENCY PROCEDURES

Medical Emergencies

In case of medical emergency:

  • 911 will be called immediately
  • First aid will be administered
  • Emergency contacts will be notified
  • Medical personnel will be contacted
  • Incident reports will be completed
  • Follow-up care will be arranged
  • Documentation will be maintained
  • Support will be provided

Emergency Contacts

  • Primary emergency contact required
  • Secondary contact recommended
  • Medical provider information
  • Insurance information
  • Allergy and medication information
  • Special instructions or needs
  • Accessibility requirements
  • Language preferences

Incident Reporting

  • All incidents documented
  • Witness statements collected
  • Photos taken when appropriate
  • Medical attention arranged
  • Insurance notified
  • Legal counsel consulted
  • Follow-up conducted
  • Preventive measures implemented

CONSENT AND AUTHORIZATION

Treatment Consent

I consent to receive spa treatments and services:

  • Massage therapy services
  • Facial and skincare treatments
  • Body treatments and wraps
  • Enhancement services
  • Wellness consultations
  • Product recommendations
  • Treatment modifications
  • Additional services as needed

Photography and Recording

  • No photography without consent
  • No recording of treatments
  • Privacy respected at all times
  • Confidentiality maintained
  • Security measures in place
  • Access controls implemented
  • Staff training provided
  • Complaint procedures available

Information Sharing

  • Health information kept confidential
  • Treatment records secured
  • Limited sharing with authorized personnel
  • Legal requirements followed
  • Privacy policies adhered to
  • Consent obtained for sharing
  • Regular audits conducted
  • Compliance monitored

RESPONSIBILITIES AND OBLIGATIONS

Guest Responsibilities

I agree to fulfill the following responsibilities:

  • Arrive on time for appointments
  • Provide accurate health information
  • Follow treatment instructions
  • Communicate any concerns
  • Respect staff and other guests
  • Follow facility rules and policies
  • Maintain appropriate behavior
  • Pay for services as agreed

Health and Safety

  • Maintain good personal hygiene
  • Report any health changes
  • Follow safety instructions
  • Use equipment properly
  • Respect facility boundaries
  • Report safety concerns
  • Participate in health screenings
  • Update information regularly

Compliance

  • Follow all policies and procedures
  • Respect treatment boundaries
  • Maintain confidentiality
  • Use services appropriately
  • Report violations or concerns
  • Cooperate with staff
  • Follow emergency procedures
  • Accept consequences for violations

LIMITATIONS AND EXCLUSIONS

Treatment Limitations

Certain limitations may apply to treatments:

  • Health condition restrictions
  • Pregnancy limitations
  • Age restrictions
  • Medication interactions
  • Allergy considerations
  • Recent procedure restrictions
  • Contraindication limitations
  • Safety requirements

Liability Exclusions

The spa is not liable for:

  • Pre-existing conditions
  • Undisclosed health information
  • Non-compliance with instructions
  • Third-party actions
  • Force majeure events
  • Equipment failure beyond control
  • Acts of nature
  • Government actions

Service Modifications

  • Services may be modified for safety
  • Treatments may be discontinued
  • Alternative services may be offered
  • Refunds may not be available
  • Rescheduling may be required
  • Additional screening may be needed
  • Medical clearance may be required
  • Special accommodations may be made

DISPUTE RESOLUTION

Complaint Process

If issues arise, the following process applies:

  • Speak with management first
  • Submit written complaint
  • Investigation and response
  • Resolution attempts made
  • Appeal process available
  • Mediation options
  • Legal action as last resort
  • Documentation maintained

Arbitration Agreement

  • Binding arbitration for disputes
  • Individual claims only
  • Class action waiver
  • Arbitrator selection process
  • Arbitration location and rules
  • Cost allocation
  • Limited discovery rights
  • Appeal limitations

ACKNOWLEDGMENT AND SIGNATURE

Understanding

I acknowledge that I have read, understood, and agree to:

  • All terms and conditions
  • Risks and limitations
  • Responsibilities and obligations
  • Emergency procedures
  • Privacy and confidentiality
  • Dispute resolution process
  • Liability waivers and releases
  • Professional care standards

Voluntary Agreement

  • This agreement is voluntary
  • I have had opportunity to ask questions
  • I understand all provisions
  • I agree to be bound by terms
  • I waive certain legal rights
  • I assume risks voluntarily
  • I release liability as stated
  • I accept responsibility as outlined

Signature Requirements

Guest Signature: _________________________
Date: _________________________
Print Name: _________________________

Witness Signature: _________________________
Date: _________________________
Print Name: _________________________

Spa Representative: _________________________
Date: _________________________
Print Name: _________________________

CONTACT INFORMATION

Emergency Contacts

Primary Contact: _________________________
Phone: _________________________
Relationship: _________________________

Secondary Contact: _________________________
Phone: _________________________
Relationship: _________________________

Medical Information

Primary Physician: _________________________
Phone: _________________________
Insurance: _________________________

Allergies: _________________________
Medications: _________________________
Conditions: _________________________

FINAL ACKNOWLEDGMENT

By signing this agreement, I acknowledge that I have read, understood, and agree to all terms and conditions. I understand that this is a legally binding document that affects my legal rights. I voluntarily enter into this agreement and accept all risks and limitations as stated.

Document Version: 2025.1
Effective Date: January 1, 2025
Last Updated: January 1, 2025

The Luxurious Spa, LLC
Spring, Texas
Phone: (281) 123-4567
Email: info@theluxuriousspa.com

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